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General FAQs
ShreejiCrafts is an online store offering a wide collection of (home decor product category, e.g., Home Decor, Perfumes, Candles, etc.) to enhance your space with style and elegance.
Yes! We ensure that all our products go through a strict quality check before being shipped.
Shipping & Delivery FAQs
Typically, orders are delivered within 5-10 business days, depending on your location.
Yes, once your order is shipped, we’ll send you a Tracking ID so you can monitor its status.
Currently, we ship only within India, but we plan to expand soon!
If your order is delayed beyond the estimated time, please contact us at [shreejicrafts01@gmail.com or +91 8302176311] for assistance.
Payment & Refunds FAQs
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
Yes, we offer COD on eligible orders. Some products may require advance payment.
Yes, you can cancel your order before it is shipped. Once shipped, cancellations are not possible.
Yes, we offer a 7-day return policy. The product must be unused and in its original packaging.
Refunds are processed within 5-7 business days after our team inspects the returned product.
Customer Support FAQs
You can reach us via WhatsApp: [+91 8302176311], Email: [shreejicrafts01@gmail.com], or Live Chat.
Our support team is available Monday-Saturday, 10 AM – 7 PM.
Product & Order FAQs
Yes! You can add multiple items to your cart and place an order in one go.
If you receive a wrong or damaged product, please send us a photo/video within 48 hours at [shreejicrafts01@gmail.com/+91 8302176311]. We’ll arrange a replacement immediately.
Yes! We offer gift wrapping and the option to include a custom message with your order.
