Refund policy

Shreeji Crafts, a haven of handcrafted elegance, is committed to ensuring your satisfaction with every purchase. Our return and exchange policies are designed to accommodate your needs while honoring the unique qualities of our artisanal products.

Our Return Policy at Shreeji Crafts is designed to ensure your satisfaction with every purchase:

● In case of damaged goods or product discrepancies, you have 48 hours to request a refund or exchange. Please provide a 360-degree product video within this time frame to validate your claim.

● For reverse pick-ups, please ensure all returned items are securely packaged to prevent damage during transit. Our Reverse Pick-Up policy streamlines the process, aiming to provide a hassle-free experience for our valued customers.

● Refunds for eligible transactions will be processed via the original mode of payment. For Credit Card/Debit Card/Net Banking or PayPal transactions, refunds typically take 4-5 business days to reflect in your account.

● Our Return & Exchange policy applies exclusively to domestic orders made through our official website (www.shreejicrafts.com) and excludes purchases from offline stores or third-party platforms.

For further assistance, please contact our Customer Support team at +91 8302176311 or email us at shreejicrafts01@gmail.com within the stipulated return period.

At Shreeji Crafts, your satisfaction is our priority, and we strive to ensure a seamless shopping experience with every interaction.